auto repair AI automation
Fill Your Bays Without the Phone Tag.
Pulse books service appointments around the clock, sends recall reminders based on mileage and date, notifies customers when their vehicle is ready, and follows up on deferred repairs.
What Pulse automates for Auto Repair
Every workflow below is configured during your two-week Build My Pulse sprint, scoped to your actual stack and operation.
Appointment booking bot
Books service appointments 24/7 via text or web, capturing vehicle info, service needs, and preferred drop-off time.
Service due reminders
Proactively contacts customers based on mileage intervals or date since last service with a booking prompt.
Estimate approval and follow-up
Sends estimates via text for customer approval and follows up automatically if not approved within 24 hours.
Vehicle ready notification
Texts the customer the moment their vehicle is ready for pickup with a payment link if applicable.
Deferred repair follow-up
Follows up with customers who declined a repair recommendation with a timed reminder sequence.
Post-visit review request
Sends a review request via text within two hours of vehicle pickup.
What operators see in the first 30 days
These are the outcomes we scope toward in every Auto Repair deployment.
- Book appointments at 9pm when the customer is researching, not waiting until tomorrow
- Recapture deferred repair revenue with structured follow-up sequences
- Eliminate inbound status calls with proactive vehicle ready notifications
- Grow your review count consistently with automated post-visit requests
How it works
From first call to live system in two weeks.
Step 01
Discovery call
A 30-minute call to map your current workflows, tools, and where automation delivers the most value. No pressure, no pitch.
Step 02
Two-week build sprint
We configure, test, and integrate Pulse against your actual stack. You get daily updates and a live review before anything goes live.
Step 03
Handoff and support
You receive a fully running system, a training walkthrough, and a 30-day support window to make sure everything operates exactly as scoped.
Frequently asked questions
Does this integrate with our shop management software?
Yes. Integration with Mitchell1, Shop-Ware, Tekmetric, and other major shop management systems is scoped during discovery.
Can it handle recall campaigns for specific vehicle makes and models?
Yes. Targeted campaigns can be configured for any customer segment, including vehicle make, model year, or last service type.
What happens when an estimate needs to be explained in detail?
Any customer with questions or who wants to discuss an estimate triggers a handoff to your service advisor with the full conversation context.
How does the mileage-based reminder work?
You configure the mileage intervals that make sense for your services. Pulse tracks last visit data and sends reminders when customers hit those thresholds.
Can it handle fleet accounts with multiple vehicles?
Fleet management is scoped as a custom workflow during the discovery call. It is supported but configured differently from individual consumer accounts.
Build My Pulse
Get Pulse running in your Auto Repair operation.
Fill out the form below and we will schedule a discovery call to scope your deployment. Two weeks from kickoff to live.