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Turn a Support Thread Into a Documentation Debt Map
Finds every question in your support history that shouldn't exist if your docs were good enough.
Use case
Use this after exporting a month of support tickets to build a prioritized doc backlog before your next sprint.
The Prompt
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Tags
#documentation#support#product#content
Related prompts
Convert a Support Thread Into a Documentation Gap Map
Turns raw customer support conversations into a ranked list of missing or broken docs.
Turn a Support Ticket Cluster Into a Product Gap Map
Converts a dump of support tickets into a ranked map of missing features, broken promises, and UX debt.
Sheet of Raw Support Tickets to Product Wound Map
Turns a Google Sheet of unstructured support tickets into a prioritized map of where your product is actually bleeding.
Support Ticket Backlog to Product Debt Ledger
Convert a pile of support tickets into a prioritized product debt ledger that distinguishes bugs from design failures.
Pairs with, from the journal